About Us:
At The Fun Burrow, we create vibrant, joyful, and memorable experiences for guests of all ages. From celebrations to casual hangouts, we’re all about fun with flawless service. We are now looking for a dynamic and professional Manager to join our growing team.
Key Responsibilities:
- Guest Relations:
Greet, assist, and ensure an excellent experience for all guests
Handle queries, feedback, and special requests with professionalism and care - Billing & Operations:
Manage end-to-end billing process with accuracy and efficiency
Ensure smooth check-ins/check-outs and POS operations
Maintain records and oversee daily financial transactions - Client Handling:
Liaise with clients for event bookings, queries, or partnerships
Maintain good relationships and ensure client satisfaction and retention - Team Coordination:
Supervise floor staff and support teams to ensure smooth operations
Delegate tasks and resolve internal issues quickly and fairly - Communication:
Fluent in English with excellent verbal and written communication skills
Confidently handle calls, emails, and in-person interactions with clients and guests
Requirements:
- Prior experience in hospitality, event spaces, or customer-facing roles
- Excellent spoken and written English
- Strong problem-solving skills and a guest-first mindset
- Proficiency in billing software / POS systems is a plus
- Pleasant personality with leadership qualities and attention to detail
- Flexible to work on weekends, holidays, and peak hours
Perks:
- Fun, vibrant work environment
- Opportunity to grow with a young, energetic brand
- Performance-based incentives
- Staff discounts and benefits
To Apply:
Send your resume to thefunburrow.tfb@gmail.com or drop it off in person at The Fun Burrow.
